At Artistry Workwear, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or use our services.
Who We Are
- Business Name: Artistry Workwear Ltd
- Company Number: 17103297
- Registered Office Address: 139 Balaam Street, London, E13 8AF, United Kingdom
- Phone: 020 4541 1183
- Email: info@artistryworkwear.com
What Information We Collect
We may collect the following types of personal data:
- Identity Information: Name, email address, phone number.
- Order Information: Billing/shipping address, order history, payment method (processed securely via third-party gateways).
- Technical Data: IP address, browser type, device type, operating system.
- Usage Data: Pages visited, time spent on site, click data.
- Marketing Preferences: Whether you opted into our emails or promotions.
Cookies
Our website uses cookies and similar technologies to operate correctly, understand how visitors use our site, and support our marketing. These include:
- Essential cookies – required for core site functions such as your cart and checkout.
- Analytics cookies – including Google Analytics and Google Tag Manager, which help us understand site performance and visitor behaviour.
- Marketing cookies – used to measure and improve our advertising.
You can manage or withdraw your cookie preferences at any time through your browser settings or the cookie preferences banner on our site.
How We Use Your Data
We use your personal information to:
- Process and deliver orders
- Provide customer support
- Send order confirmations and shipping updates
- Respond to your queries
- Improve our website and services
- Send promotional offers (if you have opted in)
We do not sell your personal data to third parties.
Data Sharing
We may share your data with trusted third parties for specific purposes:
- Payment providers (e.g. Stripe) to process payments
- Shipping couriers (e.g. Royal Mail) to deliver your order
- Analytics and advertising services (e.g. Google Analytics, Google Tag Manager) to understand website performance and improve our marketing
These parties are required to keep your data secure and use it only for the services they provide on our behalf.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes described in this policy — for example, order and billing records are kept for as long as required by UK tax and accounting law, and marketing data is kept until you withdraw consent. Once data is no longer needed, we securely delete or anonymise it.
Data Security
We take data protection seriously and use appropriate measures — SSL encryption, limited access controls, and secure servers — to safeguard your information. All payments are processed through secure gateways, and we do not store your card details on our servers.
Your Rights Under UK GDPR
You have the right to:
- Request access to your data
- Request correction or deletion
- Object to or restrict processing
- Withdraw consent for marketing at any time
To exercise these rights, contact us at info@artistryworkwear.com or 020 4541 1183.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this policy or how we handle your data, you can reach us at:
Artistry Workwear Ltd (Company No. 17103297) 139 Balaam Street, London, E13 8AF, United Kingdom Email: info@artistryworkwear.com Phone: 020 4541 1183